Q: Are webhooks secure?

Every webhook is sent with a signature header and retry backoff. IP whitelisting and sandbox credentials are provided from day one. Sensitive wallet credentials never appear in API responses — everything is masked.

Q: How fast is settlement?

The net amount reflects in your balance the moment a transaction is completed, and the (0.5% + ৳10) fee is split internally at the same time.

Q: What kind of support do you provide?

Agent wallet connection issues, routing errors, webhook delivery and limit configuration — we provide technical support across all of it. The agent is your own; we support the system and the routing.

Question 1

What does Pay2Capital actually do?

Accepted Answer

Pay2Capital is an agent-wallet routing and payment automation layer. You send a request to our API with your Agent ID, we route the transaction to the most suitable wallet account connected in that agent dashboard, and return the result in the API response plus a signed webhook.

Question 2

How many wallets can one agent account connect?

Accepted Answer

Up to 100 wallets/channels can be connected in a single agent dashboard (bKash, Nagad and others), each with its own per-transaction, per-minute and daily limits.

Question 3

What is the fee?

Accepted Answer

0.5% + ৳10 per transaction — identical for pay-in and payout. No hidden charges.

Question 4

What happens if a wallet fails?

Accepted Answer

Auto-failover is always on. We check balance, limits, per-minute caps and cooldown, skip any failed or ineligible wallet, and instantly shift to the next eligible wallet under the same order_id.

Question 5

How does payout routing work?

Accepted Answer

Round-robin based on payout_rotation. Among wallets passing status=active, payout_status=on, is_processing=false and use_after<=now(), the one with the lowest rotation is selected; on success it moves to the end of the sequence and enters cooldown.

Question 6

Are webhooks secure?

Accepted Answer

Every webhook is sent with a signature header and retry backoff. IP whitelisting and sandbox credentials are provided from day one. Sensitive wallet credentials never appear in API responses — everything is masked.

Question 7

How fast is settlement?

Accepted Answer

The net amount reflects in your balance the moment a transaction is completed, and the (0.5% + ৳10) fee is split internally at the same time.

Question 8

What kind of support do you provide?

Accepted Answer

Agent wallet connection issues, routing errors, webhook delivery and limit configuration — we provide technical support across all of it. The agent is your own; we support the system and the routing.

Questions, answered

Frequently asked questions